Telehealth Services

All therapy services are provided exclusively via telehealth. Please review the information below to better understand how this model works and how to prepare for virtual care.

What Is Telehealth?

Telehealth refers to the use of secure technology to deliver healthcare services remotely. It involves electronic communication tools such as video conferencing, secure messaging, and patient portal systems. Telehealth has become a widely accepted and effective method for delivering mental health treatment.

Benefits of Telehealth

Improved Access to Care
Telehealth helps reduce many common barriers to mental health treatment, including distance, transportation challenges, mobility concerns, and geographic limitations. Clients are able to attend sessions from the comfort of their own homes or other approved private locations.

Greater Convenience and Flexibility
Virtual appointments eliminate commute time and travel-related stress. This increased flexibility can be especially beneficial for individuals with demanding schedules, caregiving responsibilities, health conditions, or anxiety related to leaving home.

Increased Privacy and Comfort
Many individuals find it easier to discuss sensitive topics when they are in a familiar environment. Participating in therapy from a private space at home can increase comfort and promote open, honest communication.

Reduced Incidental Costs
Telehealth eliminates expenses associated with travel, fuel, parking, and time away from work, making care more accessible and efficient.

Important Considerations for Telehealth

Technology Requirements
Sessions are conducted through a secure, HIPAA-compliant telehealth platform within the electronic health record system. A reliable internet connection, a working webcam, and a microphone with speakers or headphones are required. Cameras must remain on for the full duration of each session; sessions cannot be conducted with cameras turned off.

Privacy and Confidentiality
Clients must attend sessions from a private location where they will not be overheard or interrupted. Telehealth sessions are treated with the same level of professionalism as in-person appointments. Sessions will not be conducted in public spaces or in environments where others are present in the background. If primary childcare responsibilities are present, arrangements should be made to minimize interruptions during the scheduled session time.

Comfort and Preparation
Select a comfortable, quiet space where you can sit upright or recline as needed. Having water nearby and any reflection notes or materials prepared in advance can support a focused and productive session.

Technology Disruptions
Occasionally, technical difficulties may arise. If connection issues occur, sessions may transition to telephone when clinically appropriate or may need to be rescheduled. These procedures will be reviewed during the initial appointment.

Approaching Telehealth with intention and preparation helps ensure a smooth and effective experience. With proper planning, virtual therapy can be a convenient, confidential, and highly effective way to engage in mental health care.